Privacy policy

Who we are

This website belongs to Mendel Dev, the web development division of Mendel Chemicals SRL, Cetatea Alba str. 16A, MD-2002 Chisinau, Moldova ("we"). We are the controller of the personal data described below.

What data we collect

We only collect what you send us yourself:

• through the contact form: your name, phone number or email, the plan you chose and your message;
• when you call us or write in WhatsApp, Viber or Telegram: your phone number, name and the messages you send.

The website does not use advertising or analytics cookies and does not track you across other sites. Our hosting provider (Cloudflare) processes technical data such as your IP address to deliver the site and protect it from attacks. Your browser remembers that you have seen the welcome screen until you close it.

Why we use it

We use your data to answer your request, prepare an offer, sign and carry out a contract with you, and to provide support. The legal basis is your request and the steps needed before and during a contract, and our legitimate interest in protecting the website.

How long we keep it

Messages that did not lead to a contract are deleted after 12 months. Data related to a contract is kept for the period required by accounting and tax law.

Who can see it

Only our team members who work on your request. We use trusted service providers to host the website and store messages (Cloudflare). We do not sell or rent your data and do not share it for marketing.

Your rights

Under the Law of the Republic of Moldova No. 133/2011 on personal data protection and, for visitors from the European Union, the GDPR, you can ask us to show, correct or delete your data, limit how we use it, or object to its use. You can also complain to the National Center for Personal Data Protection of the Republic of Moldova.

To use these rights, write to us through the contact form or call +373 78 177 936.

Changes

We may update this policy. The date at the top shows the latest version.